January 2012

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To Our Favorite Customer,

The Cardinals are out, but we’re all still watching football … and basketball, and even starting to get excited about spring training. What is winter to the rest of the country is THE BEST time of the year here in Arizona. Even the occasional rainy day only serves to highlight just how lucky we are!
 
At QTS, we are excited about the coming year. We have 3 new vehicles on the road to serve our increasing customer requirements – including a fuel efficient, and quite comfortable, Ford Transit conversion van. We strive in many ways to minimize our impact on the environment, while providing the best service in the Valley. Our new, high MPG vehicles, are another step along the way.
 
We hope you take some time to enjoy “winter” in Arizona – and don’t forget to put us on speed-dial – 602-371-1000 – for 24×7 non-emergency medical transportation that is second to none.
 
The Newsletter Team, QTS
 
Instant Email Confirmations: Now Available for All Customers
When you call to place a reservation, our Customer Service Team will ask for your email address (just once) and from then on, you will receive an immediate email confirmation with the details of the transport – all listed simply and clearly.

Please then take a few seconds to review the reservation details and let us know if there are any changes or errors. 


Our reservation entry error rate is .1% (1 in approximately 1000 calls) – but our goal is zero. Implementing Instant Email Confirmations is one more step in providing you with the safest, most reliable, and exceedingly trouble-free transportation.
 
5 Ways to Stop the Spread of Colds
Cold Prevention Tip 1: Wash Your Hands

You’ve heard it many times before, but washing your hands is the single most important way to stop the spread of colds. When you wash your hands, do it thoroughly. Use soap and water and scrub for a minimum of 20 seconds. 

 

 

Cold Prevention Tip 2: Cover Your Nose and MouthMost of us were raised to cover our mouths and noses with our hands when we sneezed or coughed. Instead, use the crook of your elbow — or a tissue. 

 

Cold Prevention Tip 3: DisinfectCold germs can live on surfaces for hours. Consider disinfecting areas like tabletops, doorknobs, remote controls, and toys. 

 

Cold Prevention Tip 4: Go DisposableColds can be spread by shared towels and cups in the bathroom.When someone in the house is sick, consider switching to paper products for a week.

 

Cold Prevention Tip 5: Take Care of YourselfCan eating healthy foods, getting enough sleep, and reducing stress help prevent colds? We don’t really know. There is some evidence that they might help keep your immune system strong — and potentially more capable of fighting off a cold virus. Let’s face it, it can’t hurt.

 

(WebMD, 2012)

 

QTS – New Services and Prices
While we are always delighted to drop your patients off at the airport. But due to security restrictions, only 1 company has been legally able to pick-up in-coming travelers at Sky Harbor. UNTIL NOW. 
QTS is finishing up the finger printing, background checks, and extensive certifications, to allow us to pick up Wheelchair and Stretcher passengers at the Airport. We are pleased to offer this service at our normal rates and pricing. Call today for details: 602.371.1000.
In addition, we are now offering discount pricing to ALL VETERANS for their own personal transportation needs. We take our role in transporting our Vets to medical and doctor appointments very seriously. We look forward to making our services available at low cost for transport to other events – like sports games, dinner reservations, cultural events, church, or just a night out on the town. Call today for pricing and promotion information: 602.371.1000.

 

 Quality is our “First” Name
When you travel over 600,000 miles a year, you place a premium on safety, reliability, and of course – Quality. We review our performance weekly, and implement opportunities to reduce variability and increase service to our customers every day of the week. The better we are, the better we serve.


Call us today at 602.371.1000

 

Email us at Info@QTSaz.com

 

Fax at 602.371.1007 (use your internal form – we’re flexible!)

 

or see us on the web at www.QTSaz.com.


If you like what we do – or have suggestions for improvement – please complete our 2min survey at Survey.QTSaz.com. We welcome your feedback!


All the best until next month.

 

 

 

Sincerely,

 

 

 

QTS Newsletter Team
Quality Transport Services of Arizona