Value Added Services and Benefits

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What Makes QTS Different?

State-of-the-Art Dispatch Technology

In mid-2010 QTS implemented a state-of-the-art dispatch system. The system was customized over a period of several months to meet the specific needs of our non-emergency medical transportation business. The system integrates real time scheduling, automated GPS tracking of all vehicles, and smart phone communications with drivers. 

Reservation and Confirmation System

Our technology systems allow you to make a transportation request online, direct from our website, via a secured electronic fax system, by email, and of course by calling us directly and speaking with one of our friendly customer service representatives.

When your request is received and scheduled, you will receive a direct email confirmation and verification of your request. If the request is a repeat of a previous trip, simply providing the name of the passenger and our system will automatically populate the request with the address, contact information, pricing and special requirements.  

Address Verification, Mapping, and GPS Tracking

Utilizing our integrated GPS fleet tracking systems, we can monitor, track and locate our entire fleet at any time.  The GPS tracking system ensures our drivers arrive on time, every time, safely and securely. We guarantee the best on-time performance in Arizona. 

Each vehicle is tracked from the moment the engine is engaged, denotes every stop, idle time, and speed.   To ensure accuracy, each address is verified, to include a detailed map which offers route verification, as well as providing a baseline for mileage, regardless of the detours, or additional stops. We even track the vehicle’s maintenance, so our fleet managers are instantly alerted to mechanical problems and a record is printed to speed repair.

Delivery Services

If you require secure, documented delivery of important patient information, pharmaceuticals, medical equipment or supplies, save yourself time and headaches by making Quality Transport Services of Arizona your first choice. All QTS personnel are HIPAA certified.

Certified NEMT Provider for Phoenix Sky Harbor Airport

In 2011, QTS became one of two non-emergency transportation services to be legally permitted to pick up passengers at Phoenix Sky Harbor International Airport. Upon completing the required clearance with the U.S. Department of Homeland Security, our vehicles and drivers are authorized to operate at the airport. If you require non-emergency transport to or from the airport, your best choice is to call QTS.

Oxygen and Oxygen Transportation Provider

QTS work closely with the Arizona Department of Health Service and the BEMSTS to meet and exceed all requirements for the safe transport of medical grade Oxygen. This allows us to safely and legally provide Oxygen to passengers with a physician’s prescription for self-administered Oxygen.